Got my 72% reduced Shine SIL 510 TB today. There's no free lunch.
At first I thought the top pos of the switch was OFF. But then the bottom and the middle positions sounded the same. Finally when I cranked the 100W amp all the way up I managed to hear the neck pickup. Barely. It was quite low physically in relation to the strings compared to the bridge pickup. I raised it to the same and even higher position as the bridge pickup - it got a bit louder but it is still like 10 times lower that the bridge pup. Faulty wiring? Faulty pickup? Pot?
Emailed ChaseDirect will see what they say.
There's a slight problem with the finish. The edge of the f-cutaway is not covered with their finish - parts of it are, parts are not. There's some gap in finishing which protrudes from the edge of the cutaway to the top surface for 2-3 millimetres and forms a kind of deep scar on the top surface. I am not a perfectionist but combined with the pickup problem this is... upsetting.
Otherwise - the guitar is really nice! Fine finishing and ornament. Low, easy, action. Nice finish on hardware and the body (except that thing). It was even properly tuned out of the box!
Just sharing the frustration but also want to adjust my attitude in case it is slightly off. After all, it was a 72% discounted guitar. I feel confident I can completely rewire it and get rid of the problem with the pickup (following Graham's guide) which might involve replacing the neck pup, i.e. expense. I will see what Chase Direct say and let you know. I'd appreciate comments and opinions.
After I raised the neck pup. It was MUCH lower. Lower than the bridge pup:
UPDATE 03 Nov 2013 Ordered another shine earlier in October. Chase offered to collect the damaged shine and refund. I am keeping both shines for now - the original where the volume of the neck pickup is non-existent and the replacement which is perfect. They are both great! The cause of the issue with the switch on the first one is a missing/loose protective ring around the switch. The cardboard against the switch has a deep imprint/dent/tear against the switch handle. The switch was banging against the box while in transit. Solder points seem fine on the inside, so the damage is just a three-way switch, easy to replace, not even the pickup. Cosmetic issue is just me being fussy. The second shine is spotless. Both need some fret levelling.